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Email: customerservice@newbein.com

Telephone: 347.674.1434

Mailing Address:

New Bein' Enterprises

MacDougal Street

Brooklyn, NY 11233

SHIPPING POLICY

You will receive your products within one week from the date you place your order.

You will receive an email notification when your order has shipped.

INTERNATIONAL ORDERS:

To place an International order please contact us directly by emailing us at: customerservice@newbein.com

REFUND, RETURNS, & CANCELLATION POLICIES:

We will always accept returns that meet the following requirements; otherwise they will be returned to the sender.

Shipping and Handling charges for return and exchange items will be paid by the customer.

We will accept product returns up to 14 days from the day of shipment.

Prior authorization is required for return items. Contact our office prior to sending a return.

Goods must be accompanied with complete customer info, an invoice number and date.

Full credit will be given on returns due to our error. If the wrong item was sent in your package or something is missing, please contact us within 48 hours of receiving your package.

All items outside of the US will be charged an additional $8.00 processing fee.

Return credits will be returned to your credit card, or mailed to you by check if not paid by credit card. Credits totaling less than $20 will be carried on account as a credit.

We will not make exchanges unless it is part of a new $50 minimum order.

learance items are styles that we have discontinued or items that we have overstocked.

CLEARANCE ITEMS The Clearance items you find here are quality pieces at bargain prices. These items are sold while supplies last.

ALL Clearance Hair Jewelry come with the press on closure (not the slide on). The sizes of the pieces vary from small to large. The pieces can used as Hair Jewelry or Body Jewelry.

All clearance items are FINAL SALE; they are non-returnable - as is.


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